Terms of service

Last updated: March 4, 2026

OVERVIEW

Welcome to MundoRelojero. The terms “we,” “us,” and “our” refer to MundoRelojero. We operate this online store and website, including all information, content, features, tools, products, and services, with the goal of providing you with a curated shopping experience (the “Services”).

MundoRelojero uses Shopify technology to provide these Services.

These Terms of Service (the “Terms”) describe your rights and responsibilities when using the Services. By accessing, browsing, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use this website.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, and, where applicable, that you authorize the use of the Services by any minors under your care on devices that you own or control.

To use the Services, including browsing the store or placing an order, we may request certain information such as:

  • First and last name

  • Email address

  • Shipping and billing address

  • Payment method

You agree to provide true, current, and complete information and to keep it updated if changes occur.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You may not sell, assign, or transfer your account to any third party.

SECTION 2: OUR PRODUCTS

We make reasonable efforts to display product features, descriptions, and images accurately. However:

  • Product colors and appearance may vary depending on your device, screen, or display settings.

  • We cannot guarantee that products will meet all subjective expectations.

  • We reserve the right to:

  • Modify product descriptions and details at any time without prior notice;

  • Discontinue any product at any time;

  • Limit the sale of products to certain persons, geographic regions, or jurisdictions when we deem it necessary.

SECTION 3: ORDERS

When you place an order on our store, you are making an offer to purchase. MundoRelojero reserves the right to accept or reject any order at our discretion.

An order is considered accepted when:

  • Payment has been successfully received and processed, and

  • We send you an order confirmation email.

We recommend reviewing your order before confirming, as we may not be able to accommodate modification or cancellation requests once processing has begun.

Purchases are subject to our Return & Refund Policy, available on the website.

You represent that you are purchasing products for personal or household use and not for professional resale or export for commercial purposes.

SECTION 4: PRICING AND BILLING

Prices, discounts, and promotions may change without prior notice. The applicable price will be the price in effect at the time of purchase and will be shown in your order confirmation.

Unless expressly stated otherwise, prices:

  • Include applicable taxes at the time of purchase, and

  • Do not include any additional special costs (for example, special shipping fees outside the standard shipping zone, if applicable).

We reserve the right to offer promotions or discount codes with specific terms. In case of conflict between these Terms and the specific terms of a promotion, the promotion terms will prevail.

You agree to provide accurate, complete, and current payment information. You represent that you are authorized to use the selected payment method and agree to pay all charges associated with your order.

SECTION 5: SHIPPING AND DELIVERY

Delivery times shown on the website or during checkout are estimates and are not guaranteed. We are not responsible for delays due to:

  • Shipping carriers

  • Logistics issues

  • Force majeure or other factors beyond our control

Once the order has been shipped, delivery timing and handling are subject to the carrier’s operations, without limiting any rights you may have under applicable law.

Shipping conditions (costs, delivery times, and countries/regions we ship to) are detailed in our Shipping section.

SECTION 6: INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to:

  • Trademarks, trade names, and logos

  • Texts, descriptions, images, and photographs

  • Graphics, design, structure, and presentation of the site

  • Videos, audio, and other materials

is the property of MundoRelojero, Shopify, or their respective owners, and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only.

Without express written authorization, you may not:

  • Reproduce, copy, distribute, modify, or create derivative works

  • Publicly display, resell, exploit, or use the content for commercial or unlawful purposes

The names, logos, and distinctive signs of MundoRelojero are protected trademarks or trade dress. Shopify’s names and logos, and the names/logos of watch brands displayed, belong to their respective owners.

SECTION 7: OPTIONAL TOOLS

We may provide access to third-party tools, features, or integrations as part of the Services.

These tools are provided “as is” and “as available,” without warranties. We assume no responsibility for your use of third-party tools or any damages arising from their use.

It is your responsibility to review any third-party terms and conditions before using their services.

SECTION 8: THIRD-PARTY LINKS

The Services may contain links to third-party websites. We do not control these sites and are not responsible for:

  • Their content

  • Their operation

  • Their privacy policies or terms of use

Access to any third-party website is at your own risk. We recommend carefully reviewing their terms before taking any action or making any purchase.

SECTION 9: RELATIONSHIP WITH SHOPIFY

MundoRelojero uses Shopify technology to provide the Services. However, any purchase you make through our store is made directly between you and MundoRelojero.

By using the Services, you acknowledge and agree that Shopify is not responsible for:

  • The sale of products

  • Order fulfillment

  • Any damages, losses, or claims arising from your purchases

You hereby release Shopify and its affiliates from any claim or liability arising from your transactions with MundoRelojero.

SECTION 10: PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy, available on the website.

Because the store is hosted on Shopify, Shopify may also process certain personal data related to your use of the site in order to provide and improve technical services. In some cases, Shopify acts as an independent data controller for that information.

We recommend reviewing both our Privacy Policy and Shopify’s Privacy Policy to understand how your data is used.

SECTION 11: COMMENTS AND REVIEWS

If you send us comments, reviews, suggestions, ideas, or other content (“Comments”), you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and display such Comments for purposes related to promoting and improving our Services.

You represent and warrant that:

  • You have the necessary rights to publish the Comments

  • Your Comments do not violate third-party rights (intellectual property, privacy, reputation, etc.)

  • The content is not illegal, offensive, defamatory, and does not contain malware

We reserve the right to remove Comments that we consider to be unlawful, in violation of these Terms, or infringing third-party rights.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to:

  • Product descriptions

  • Pricing

  • Promotions or offers

  • Availability

  • Shipping times

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, at any time and without prior notice, even after an order has been submitted, while respecting your consumer rights.

SECTION 13: PROHIBITED USES

You agree to use the Services only for lawful purposes and in compliance with applicable law.

You may not, among other things:

  • Use the Services for fraudulent, unlawful, or malicious purposes

  • Infringe intellectual property or third-party rights

  • Harass, defame, threaten, or harm others

  • Introduce viruses or malicious code or attempt to breach site security

  • Collect personal data from other users without consent

  • Engage in spam, phishing, scraping, or similar activities

  • Interfere with the normal operation of the site or third-party services linked to it

We may suspend or terminate your access to the Services if you violate these Terms or if we believe your conduct may harm MundoRelojero, Shopify, or other users.

SECTION 14: TERMINATION

We may limit, suspend, or terminate your access to the Services, in whole or in part, at any time for justified reasons, without prejudice to any outstanding payment obligations up to the date of termination.

Provisions relating to intellectual property, limitation of liability, indemnification, governing law, and other clauses that by their nature should survive termination will continue to apply after termination.

SECTION 15: DISCLAIMER OF WARRANTIES

Unless expressly stated otherwise in applicable law or specific conditions, the Services and products are provided “as is” and “as available.”

We do not warrant that:

  • Access to the site will be uninterrupted or error-free

  • Information displayed will always be complete, current, or free of inaccuracies

  • The Services will always meet all subjective expectations

To the maximum extent permitted by law, we disclaim all implied warranties of merchantability and fitness for a particular purpose, without prejudice to any mandatory consumer warranties.

SECTION 16: LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MundoRelojero will not be liable for:

  • Loss of profits or revenue

  • Loss of data

  • Indirect, incidental, special, or consequential damages

  • Damages arising from the use or inability to use the Services

This limitation does not affect any non-waivable consumer rights available under applicable law.

SECTION 17: INDEMNIFICATION

You agree to indemnify and hold MundoRelojero harmless from third-party claims arising from:

  • Your improper use of the Services

  • Your breach of these Terms

  • Your violation of third-party rights

All within the limits set by applicable law.

SECTION 18: SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary and will not affect the validity of the remaining provisions.

SECTION 19: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise a right or enforce a provision of these Terms at any time does not constitute a waiver of that right in the future.

These Terms, together with the Privacy Policy and other policies posted on the site, constitute the entire agreement between you and MundoRelojero regarding your use of the Services.

SECTION 20: ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

MundoRelojero may assign or transfer these Terms to a third party in the context of a business transfer, provided your consumer rights are respected.

SECTION 21: GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by applicable law, without limiting any non-waivable consumer rights that may apply based on your place of residence.

Nothing in these Terms shall limit or exclude any rights that you may have as a consumer under applicable consumer protection laws in your country or state of residence.

Any disputes arising out of or relating to the use of the Services shall be resolved in accordance with applicable law.

SECTION 22: CHANGES TO THE TERMS OF SERVICE

We may update these Terms of Service at any time. We will always publish the current version on this page and indicate the “Last updated” date.

When changes are material and the law requires it, we will notify you through appropriate means. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

SECTION 23: CONTACT INFORMATION

If you have questions about these Terms of Service, you can contact us at:

Email: contact@mundorelojero.com